Terms of service
TERMS OF SERVICE — SUSOS
OVERVIEW
Welcome to Susos! The terms “we”, “us” and “our” refer to Susos. Susos operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Susos is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [/privacy-policy]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least 18 years of age or the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS (HEALTH SUPPLEMENTS DISCLAIMER)
We make every effort to accurately describe and display our health supplements and wellness products. However, we do not guarantee that product descriptions, images, packaging, or other content are entirely accurate, complete, or error-free.
Our products are dietary supplements intended to support general wellness and healthy lifestyle habits. Individual results may vary.
All product statements have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
We strongly recommend consulting with a qualified healthcare professional before using any dietary supplement, especially if you are pregnant, nursing, taking medication, have a medical condition, or are under medical supervision.
We reserve the right to modify or discontinue any product at any time without notice and may limit quantities per order or customer.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Susos reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until we confirm acceptance.
We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as cancellation requests may not always be accommodated after confirmation.
Your purchases are subject to our Refund Policy available here [/refund-policy].
You represent and warrant that your purchases are for personal use only and not for resale or commercial distribution.
SECTION 4 - PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed.
Unless otherwise stated, prices do not include taxes, shipping, customs, or import charges.
You agree to provide accurate and complete billing and account information and to update such information as needed to complete transactions.
You represent that you are authorized to use the payment method provided and agree to pay all charges incurred.
SECTION 5 - SHIPPING AND DELIVERY
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Once products are handed to the carrier, risk of loss and title pass to you.
SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including text, images, graphics, logos, product descriptions, and design, is owned by Susos or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without prior written permission.
Susos trademarks and branding may not be used without authorization.
SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools on an “as is” basis without warranties or liability. Use of such tools is at your own risk.
SECTION 8 - THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content, accuracy, or practices of these websites and disclaim all liability related to third-party services.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
Susos is powered by Shopify. However, all purchases are made directly with Susos Shopify is not responsible for any transactions, damages, or claims related to purchases made in our store.
SECTION 10 - PRIVACY POLICY
Your personal information is handled in accordance with our Privacy Policy [/privacy-policy] and Shopify’s privacy practices. By using our Services, you consent to such data processing.
SECTION 11 - FEEDBACK
If you submit any ideas, suggestions, reviews, or other content (“Feedback”), you grant Susos a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, and distribute such Feedback for any purpose, including commercial use.
You confirm that your Feedback does not violate any third-party rights and is not unlawful, defamatory, or harmful in any way.
We are not obligated to maintain Feedback confidentiality, provide compensation, or respond to any submissions.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.
We reserve the right to correct any errors and to update or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes. You agree not to use the site:
- for any unlawful purpose
- to violate any applicable laws or regulations
- to infringe intellectual property rights
- to harass, abuse, or harm others
- to submit false or misleading information
- to upload malicious code or viruses
- to collect personal information of others
- to spam, phish, or scrape the website
- to interfere with site security features
We reserve the right to terminate your access if you violate these rules.
SECTION 14 - TERMINATION
We may terminate or suspend your access to our Services at any time without notice if we believe you have violated these Terms.
Upon termination, your right to use the Services will immediately cease.
Certain provisions will continue to apply after termination, including intellectual property rights, liability limitations, and indemnification obligations.
SECTION 15 - DISCLAIMER OF WARRANTIES
The Services and all products are provided on an “as is” and “as available” basis.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Susos disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee any specific results from the use of our products.
SECTION 16 - LIMITATION OF LIABILITY
To the maximum extent permitted by law, Susos shall not be liable for any indirect, incidental, punitive, or consequential damages, including but not limited to loss of profits, revenue, data, or health-related outcomes arising from product use.
Your sole remedy for dissatisfaction with the Services is to stop using them.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Susos, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the Services, violation of these Terms, or infringement of any rights of a third party.
SECTION 18 - SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Failure to enforce any right under these Terms does not constitute a waiver.
These Terms constitute the entire agreement between you and Susos regarding the Services.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights under these Terms without our consent. We may assign our rights freely without restriction.
SECTION 21 - GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
You agree to submit to the jurisdiction of courts located in California.
SECTION 22 - HEADINGS
Headings are for convenience only and do not affect interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS
We may update or modify these Terms at any time. It is your responsibility to review them periodically.
Continued use of our Services after changes are posted constitutes acceptance of those changes.
SECTION 24 - CONTACT INFORMATION
Questions about these Terms should be sent to:
Susos
Email:
Address: [INSERT BUSINESS ADDRESS]
Phone: [INSERT BUSINESS PHONE NUMBER]
Business Registration Number: [INSERT NUMBER]
VAT Number: [OPTIONAL / INSERT]